Connecting complex operations through smarter systems.
Klugo are NetSuite ERP consultants helping Australian service and industrial businesses connect finance, inventory, sales, production, AI and automation.
With 14+ years of experience across NetSuite implementation, optimisation and integrations, and proven success in AI automation, we help teams work with more structure and less manual effort.
Go Beyond.
Go Klugo.
WORKING SMARTER
Where can connected data help?
Explore where one centralised system can improve visibility, reduce manual work and support daily operations.
Field service operations
Finance and reporting
For teams outgrowing spreadsheets, disconnected systems or limited financial visibility.
Inventory and warehouse
For teams handling stock, parts, equipment, procurement and fulfilment.
Manufacturing and production
For production schedules, work orders, inventory, procurement, and shop floor visibility.
Customer service and CRM
Manage sales pipelines, customer records, service requests, follow-ups and account visibility.
IoT and asset management
Track staff, machines, equipment, ageing assets, IoT data, locations and service history.
Projects and installations
Manage project delivery, installations, budgets, subcontractors, milestones and job costs.
AI integration and automation
Connect NetSuite with AI tools like Claude and ChatGPT through Model Context Protocol (MCP).
Service operations are in our DNA
Our experience started with Headland Technology, our family business, where technicians, parts, jobs and reporting needed to work together in NetSuite. That hands-on challenge shaped how we approach connected systems. Headland’s story shows how Field Service Management (FSM) supports Maintenance, Repair and Operations (MRO) by connecting service work, inventory and reporting.
Industries we know well
Real results from the field
Here’s how a few of our customers solved big challenges and made their operations simpler with Klugo. Real stories, real results.
Kerfab Streamline Manufacturing and Reduce Delivery Times
Kerfab replaced disconnected systems and paper-based scheduling with NetSuite, implemented by Klugo, improving production visibility, cutting freight costs by 50% and reducing delivery times from months to weeks.
Thermflo Improved Efficiency with Klugo’s Unified Solutions
Thermflo partnered with Klugo to streamline operations, simplify field service, and enhance customer satisfaction, driving future growth.
Shop for Shops choose NetSuite for Fit-Out & Manufacturing
Shop for Shops improved inventory, pipeline and visibility with ERP for fit-out and manufacturing businesses, delivered by NetSuite specialists.
Field service providers, manufacturers, and wholesale distributors are working smarter with NetSuite Field Service.
How our customers are seeing results:
(25% uplift)
The field service guide.
5 Tips for Efficient Renewable Energy Manufacturing
Renewable energy manufacturers face growing pressure across production, supply chains and projects. Learn how MES improves visibility, inventory control and planning for solar, battery and equipment manufacturing.
Is an ERP System Right for Your HVAC Equipment Business?
HVAC equipment manufacturers and distributors face growing complexity. Learn when ERP is needed to manage inventory, projects, service, and financials.
How to Ensure Your HVAC Automation Projects Don’t Result in Failure?
HVAC automation can improve operations or create costly failures. Learn how to assess feasibility, cost, and ROI using ERP across service and projects.
A Window You Can’t Afford to Miss
With conditions aligned for M&A, FY2026 is your chance to act. Learn why readiness, financial and operational, makes all the difference.
Our field service experience drives our philosophy: practical solutions that simplify operations and empower your team.
Schedule an obligation-free demo, discover a partner that listens, aligns, and delivers.
SERVICES
Our Services
We’ve partnered with over a hundred customers in Australia, New Zealand and North America to optimise operations, increase profit margins, automate reporting, and liberate resources for strategic growth.
Getting Started with FSM
We make NetSuite FSM simple, listen closely, and guide decisions.
NetSuite FSM Implementation
We ensure phased rollouts for quick ROI, savings, and team enablement.
Ongoing Field Service Support
We maintain NetSuite FSM, resolve issues, and train users reliably.
Industries We Know Well
Field Service Providers
Dispatching techs, tracking service calls, and managing maintenance is precision work. Klugo uses NetSuite FSM to streamline dispatching and provide real-time updates, enhancing communication, service delivery, customer support and billing.
Wholesale Distributors
Coordinating asset installation schedules, tracking job progress, and managing field teams are challenging for distributors. Klugo uses NetSuite FSM to provide real-time tracking and team coordination, ensuring installations are completed on time and within budget.
Manufacturers
Struggle with scheduling techs, tracking assets maintenance, and managing service calls. Klugo uses NetSuite FSM to optimise technician schedules and track asset performance, leading to quicker response times and more efficient maintenance.