Go Beyond.
Go Klugo.
Klugo are experts in NetSuite Field Service Management
Klugo are specialist NetSuite partners with 13+ years of experience helping industrial field service businesses streamline finance, inventory, CRM and operations. From HVAC to mining, we deliver tailored solutions that scale. Go Beyond. Go Klugo.
Field service is in our blood
It all started on the factory floor. When Headland Technology—our family business—needed a better way to manage field service, we built the solution. What began as a fix for our own operations grew into something much bigger. Watch the video to see how we helped Headland leverage NetSuite and go beyond.
Industries we know well
Real results from the field
Here’s how a few of our customers solved big challenges and made their operations simpler with Klugo. Real stories, real results.
Empowering Business Efficiency with Klugo’s Unified Solutions
Thermflo and Zonatherm partnered with Klugo to streamline operations, simplify field service, and enhance customer satisfaction, driving future growth.
Ecolab ensures their customer-first policy with NetSuite
Ecolab Healthcare switched to NetSuite and it’s been a game-changer! They ditched all the old, clunky systems and now everything’s in one place. No more paper trails. Their customer service is top-notch.
Aquatec improved business efficiency with NetSuite
Aquatec Australia’s been at it for 30 years, sorting water and wastewater solutions. They hopped on NetSuite to make things run smoother and see what’s happening in real-time. Klugo made the job easier.
Field service providers, manufacturers, and wholesale distributors are working smarter with NetSuite Field Service.
How our customers are seeing results:
(25% uplift)
The field service guide.
Self-Service Centres: Practical Steps to Better Workflows
Self-service centres help field service teams cut admin, reduce delays, and work better with partners: by centralising data and fixing the basics first.
Why Financial Readiness Matters in Solar Distribution
Solar is growing, but messy financials block funding. Clean, connected data helps distributors win grants, attract investors, and plan with confidence.
EOFY 2025 Checklist for Industrial Equipment Businesses
EOFY 2025 is crunch time for industrial businesses. Clear stock, bill jobs, and clean your books now to stay compliant, improve margins, and plan FY26.
No Room to Move: The Warehousing Choke Point in HVAC
HVAC jobs stall when warehouse fails. Smarter storage and connected systems keep parts moving, techs working, and customers happy.
Our field service experience drives our philosophy: practical solutions that simplify operations and empower your team.
Schedule an obligation-free demo, discover a partner that listens, aligns, and delivers.
SERVICES
Our Services
We’ve partnered with over a hundred customers in Australia, New Zealand and North America to optimise operations, increase profit margins, automate reporting, and liberate resources for strategic growth.
Getting Started with FSM
We make NetSuite FSM simple, listen closely, and guide decisions.
NetSuite FSM Implementation
We ensure phased rollouts for quick ROI, savings, and team enablement.
Ongoing Field Service Support
We maintain NetSuite FSM, resolve issues, and train users reliably.
Industries We Know Well
Field Service Providers
Dispatching techs, tracking service calls, and managing maintenance is precision work. Klugo uses NetSuite FSM to streamline dispatching and provide real-time updates, enhancing communication, service delivery, customer support and billing.
Wholesale Distributors
Coordinating asset installation schedules, tracking job progress, and managing field teams are challenging for distributors. Klugo uses NetSuite FSM to provide real-time tracking and team coordination, ensuring installations are completed on time and within budget.
Manufacturers
Struggle with scheduling techs, tracking assets maintenance, and managing service calls. Klugo uses NetSuite FSM to optimise technician schedules and track asset performance, leading to quicker response times and more efficient maintenance.