The active decentralisation of workforces is something that has been gaining momentum in the past decade, and even more so recently. As technology and internet infrastructure has drastically improved so too has a businesses ability to empower their team to effectively work remotely.

A combination of technologies including video conferencing software, VOIP phone systems and cloud business management platforms like NetSuite gives businesses a unique advantage over competitors who are wedded to legacy on-premise systems and infrastructure that mandate the need for teams to work from a dedicated location.

While ‘work from home’ arrangements are becoming commonplace we are increasingly seeing organisations wanting to align their IT strategy in order to simplify network infrastructure and the efficiency and effectiveness of access to their key business systems, such as accounting, warehouse management and field service and mobility. Their goal is to maximise mobile access for their teams, minimise security risks and streamline the flow of information and data throughout their various business departments.


Australian’s have adopted smartphones into their everyday lives

The Communication Revolution.

It is hard to believe that the first mainstream smartphone released to a mass-market occurred in 2007, just 12 short years ago. The Apple iPhone, which would go on to become the most popular smartphone device on the planet opened a world of opportunity by giving people access to business systems, such as email anywhere, anytime.

Shortly after, in 2008, HTC released their G1 model and in 2009, Samsung, the world’s now second-largest smartphone manufacturer came to market with their competitive offering the Samsung GT-I7500 Galaxy.

As features and functionality of smartphones continued to grow exponentially more and more business and individuals made the switch from dated telecommunication technology to modern smartphones.

Fast forward to 2020, it is estimated that 18.44 million Australian’s have adopted smartphones into their everyday lives which is a staggering 72.5% of the population, and 50% of Australians use devices other than a phone or computer to connect to the internet.

There’s An App For That.

By 2012, the smartphone race was on. With leading manufacturers including Apple, Samsung, Microsoft and HTC holding the majority of the market after investing billions of dollars in R&D to ensure that their latest release trumped other players.

One of the biggest revolutions in communications and devices is the concept of App Stores, which give people the ability to configure and expand the usefulness of their devices to their own needs.

Whether in business content, or private use, the smartphone changed people’s expectations of technology both at home and at work.

Video Conferencing Software

Colleagues and customers are connecting in ways not seen in past decades.

Mobility Madness

Between 2010 and 2020, we have seen a change in the way people interact with each other and access information.

In 2020, employees expect that will be able to be as connected to their companies, colleagues and key business systems, as they are in every other aspect of their lives.

Video conferencing software, such as Zoom, Skype and Teams are connecting colleagues and customers in ways I am sure no one ever imagined. Whilst for some businesses and individuals this has required a significant and pivot, for the majority these technologies had already been adopted in some way.

However, this is not as true when it comes to the average businesses key systems, such as accounting, warehouse management software or field service management software.

Cloud Technology, But Not As You Know It.

If you follow Klugo, you will probably have heard us talking about True Cloud and Fake Cloud Technology in the past and why it is imperative to understand the difference. We are dedicated to helping Aussie businesses transform their technology footprint by simplifying their multitude of disparate systems into a single business management platform, NetSuite.

True Cloud Systems, such as NetSuite and NextService offer our clients teams the ability to access their organisations unified software platform, anywhere, anytime on any device. More than that, however, because of the True Cloud nature of our solutions, they are able to access the system quickly and simply, without the need for complex infrastructures such as DaaS Solutions or Virtual/Remote Desktop technology.

Put simply, Hosted Cloud Technology adds complexity to a business’s IT Strategy. In addition to the work required to design, implement and keep software systems running, there is the added workload of ensuring that teams are able to log into your systems through complicated VPN’s and Portals as well as the burden of ensuring that relevant data is interfaced between systems in a timely and accurate manner.

Comparatively, Klugo’s NetSuite customers enjoy a much simpler experience and have been able to pivot very quickly when businesses requirements change, and we think that is powerful. The fact that NetSuite is a single true cloud platform, the need to manage hosting and access is eliminated and data does not need to be interfaced or uploaded to different systems, as it is a single software solution managing all aspects of financial and operational control.

In Summary

Modern businesses need modern technology in order to be agile and adapt in rapidly changing industries. If you are interested in learning how we are helping Australian Field Service Companies, Construction Service Providers, Manufacturers, Wholesalers, Retailers, and more modernise their system strategy, then reach out to one of our NetSuite experts.

Need a specialist’s free advice?

Feel free to call an expert in Enterprise Resource Planning Systems today. Find out how cloud-based technology can support your business’ adaptability strategy.

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