If you've reached this point, you might seek strategies to strengthen your workforce's productivity in 2024. Are you considering automation as part of your vision?

How about a quick chat on your automation challenges and my two cents on change management? No strings attached.

Let’s change ideas on crafting a people-focused plan beyond Go-Live, and I’ll save you AUD 1,000 in consulting fees. The deal? This chat is my way of learning industry perspectives on human-automation interactions and their impact on the workforce.

Automation won’t replace humans, but humans who use automation will replace those who don’t.

2023 changed how we innovate. Publicly available AI is here, but it’s not the game-changer; it’s how we quickly and skillfully use it. Rather than tools replacing humans, they’re opportunities to empower them.

Have you stopped to think about how your business uses tech? Is automation a friend or foe? Do you have an automation plan?

Automation with human oversight.

To make automation work smoothly, focus on people. Prioritise processes that give you visibility, optimise workspaces, and boost customer service. Start your plan by involving employees and ingrain it with change management.

Experts like Klugo know software and industry and can guide your automation journey, emphasising human oversight while navigating complex systems and unique business requirements. Prioritise workflows aiding decisions, reports that enhance adaptability, data reports for ethical decisions, tools enabling creative thinking, customer-centric dashboards, error alerts, and accountability centres.

Don’t just automate tasks; humanise them.

Don’t just take our word for it!

Hear from David Witchell, Director of Shop for Shops, about their NetSuite journey. See how the focus shifted from finding data to re-engineering staff for a customer-centric approach, using data to enhance interactions.

Common automation pitfalls.

We’ve identified three pitfalls that our customers face in pursuing a data-driven business. Addressing these challenges is crucial for successful business automation.

Data Migration Dilemma

Efficient data migration is key, but pitfalls arise when human oversight isn’t prioritised. Focus on data that supports crucial decisions.

Siloed Goals Syndrome

Automating specific tasks or areas can lead to siloed goals. Overcome this by eliminating tunnel vision, integrating teams and fostering data sharing.

Missing Champions

Change champions bridge management and tech partners, breaking down silos and ensuring tech aligns with objectives.

Our expertise comes from listening to industry innovators.

We’re good at what we do because we’re used to talking with the industry’s base workers. We’re not just pushing NetSuite; we get the ins and outs of manufacturing, field service, and warehouse challenges.

As a niche firm, we pick a few clients yearly for real partnerships.

We’ve got some ideas to help you with:

  • Moving your data smoothly
  • Making changes stick
  • Getting all your data in one place

We succeed because we’re good listeners. We want to hear about your business – the nitty-gritty details – and figure out a plan together.

Interested? Let's chat. You'll save $1,000AUD in consulting fees.

Can’t fully enjoy your break with work on your mind?

Were you thinking about business while on holiday? Stop! Let’s chat when you’re back. Forget work, enjoy a swim.

Starting January 15th, our calendar’s open for a casual talk about system adoption and automation.

Book a call now, and back in Jan share industry insights, talk with experts, and see if we can align with your automation goals commitment-free.

We have partnered with +100 customers just like you.

Achieving operational excellence for our customers is at the core of what we aim to do.

“Our invoicing is complex and time-consuming, Klugo was key in configuring the bulk invoicing feature in NetSuite to reduce 70-80% of the manual time needed to review individual billing.”

Jack Ghiotti
Financial Accountant, TLA Merchandise

“Klugo were flexible and professional, supporting us in our hour of need. They enabled us to onboard a whole remote finance team and ensure continuity. I look forward to working with them to optimise dashboards and reporting so we can work smarter, not harder.”

Nigel Dearing
CEO, Nuffield Group

“Klugo tailored NetSuite to the needs of an industrial machinery manufacturer, now it’s a task-driven application that suits our purposes brilliantly. We were able to reduce our customers’ wait time for deliveries and save on transportation costs.”

Jay Chirnside
Kerfab General Manager

“We asked Klugo to think creatively, and together, we solved the NetSuite implementation; it was a massive win for us. Our account managers can be out there in the community instead of sitting behind a computer inputting orders.”

Ellie Davidson
TLA Operations Manager

“After meeting the Klugo team, I was confident they would be able to understand our business and our processes and would successfully help us focus our efforts during the implementation without sacrificing production.”

Greg Reeves
CIO, Henselite

“Klugo is very responsive, they were able to understand our business needs and personalise NetSuite for us, deploying an implementation that works even better than SAP, which is what our global brand uses.”

Kate Tomlinson
CFO, Paragon 28

Our customers

Limited spots available!

We only take on a few projects each year. If you’re in manufacturing, distribution, or field service, looking to embrace automation with NetSuite, and you share our vision of making technology work for people, act now! Secure your place.

Our calendars close after mid-February, so let’s talk and see if our goals line up!