If you have landed here, you have been reflecting on the challenges of 2023, just like me. What changes would you make to navigate 2024 differently?

How about a free conversation about your challenges automating operations, no strings attached?

I guarantee you will have a clearer technology investment roadmap for 2024 and save 1,000 dollars of consulting time. What’s the catch? For me, starting a conversation is about something other than selling but learning about the industry challenges today.

The formula for technology that the American playbook can’t get right.

In navigating the tech landscape, I’ve found that the Aussie way diverges from America’s rapid growth focus. Australia’s smaller market requires a different approach. Software experts trained in the American ways will rush to seal the deals, emphasising that quick returns from explosive growth will support expensive licences and frequent upgrades… Yet the dynamics down under are different. Here, it’s about finding a partner, a ‘mate’ who truly listens and understands these dynamics.

Getting your plan right.

We’ve seen our customers succeed when they take the time to design a long-term plan with feasible short-term milestones. This approach, uniquely suited for Australians, not only paves the way for steady growth but ironically allows for a quicker go-live.

Our secret lies in guiding our customers to embrace a down-to-earth, strategic vision, laying the groundwork for sustained growth one milestone at a time. To build an effective plan, we have experts who not only possess comprehensive expertise in NetSuite but are well-versed in the industry, and collaboration with your management team is key to determining well-defined phases.

Yeah, it’s not magic, really. We just happen to be good listeners.

Don’t just take our word for it!

Listen to David Witchell, Shop for Shops’ Director, as he discusses their first two milestones using NetSuite. They embraced technology to automate sales and warehouse operations, showcasing the real impact of our approach.

Areas where you could be losing money.

As your business grows, that data complexity increases exponentially. To execute well, we require accurate and up to date key performance indicators. This cuts down on error, improves decision-making, and minimises revenue loss.

Quoting and Fulfilment Errors

Complex pricing levels, inventory visibility, and automated billing can be a real pain for trade businesses with no real-live visibility of their operations and warehouse.

Poor Sales Management

Sales teams can be buried in admin and reporting leaving your team burned out. Add to that commissions, complex quoting, forecasting, etc. The margin for error is too big.

Manual Data Entry

If your logistics require a lot of manual capture of vendors, suppliers, 3pls, and you’re doing spreadsheet imports, you’re delaying reporting, and you need a bigger admin team.

Our expertise comes from listening to industry innovators.

We’re not in the business of just selling NetSuite; our strength lies in understanding the nuances of manufacturing, field service and warehouse challenges.

As a specialised firm, we seek only a few clients yearly, aiming for meaningful partnerships.

Candid conversations are how we find opportunities for mutual growth in these areas:

  • Reducing operating costs
  • Improving sales processes
  • Increase working capital efficiency

We’re successful because we like to listen; we want to hear about your business intricacies and engineer a way forward together.

If this interests you, let's have a conversation. Save $1,000AUD worth of consulting hours.

Before leaving for the holiday break, secure your spot for free system adoption guidance!


Starting 15 Jan, our calendar will have exclusive spots for discussions focused on helping you plan your system adoption journey.

This commitment-free conversation is a two-way collaboration—your opportunity to share insights about your industry and chat with industry and software experts to discover if NetSuite aligns with your needs and have a roadmap to create a technology adoption plan.

We have partnered with +100 customers just like you.

Achieving operational excellence for our customers is at the core of what we aim to do.

“Our invoicing is complex and time-consuming, Klugo was key in configuring the bulk invoicing feature in NetSuite to reduce 70-80% of the manual time needed to review individual billing.”

Jack Ghiotti
Financial Accountant, TLA Merchandise

“Klugo were flexible and professional, supporting us in our hour of need. They enabled us to onboard a whole remote finance team and ensure continuity. I look forward to working with them to optimise dashboards and reporting so we can work smarter, not harder.”

Nigel Dearing
CEO, Nuffield Group

“Klugo tailored NetSuite to the needs of an industrial machinery manufacturer, now it’s a task-driven application that suits our purposes brilliantly. We were able to reduce our customers’ wait time for deliveries and save on transportation costs.”

Jay Chirnside
Kerfab General Manager

“We asked Klugo to think creatively, and together, we solved the NetSuite implementation; it was a massive win for us. Our account managers can be out there in the community instead of sitting behind a computer inputting orders.”

Ellie Davidson
TLA Operations Manager

“After meeting the Klugo team, I was confident they would be able to understand our business and our processes and would successfully help us focus our efforts during the implementation without sacrificing production.”

Greg Reeves
CIO, Henselite

“Klugo is very responsive, they were able to understand our business needs and personalise NetSuite for us, deploying an implementation that works even better than SAP, which is what our global brand uses.”

Kate Tomlinson
CFO, Paragon 28

Our customers

Limited spots only!

As a specialised firm, we accept only a limited number of projects each year. If you’re in the manufacturing, distribution, or field service industries, aiming for sustained growth with NetSuite, and resonate with our long-term approach, act now. We’re closing our calendars after mid February to focus entirely on delivering exceptional results. Don’t miss out a change to speak to us and see if we can align our goals!