NetSuite ERP helps medical device manufacturers and 

distributors find new ways to increase profit margins.

The medical equipment industry is complex environment that requires strict quality assurance operations. NetSuite enables manufacturers and distributors to optimise stock, forecast sales and improve installation, maintenance and servicing all in one streamlined solution.

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NetSuite enables medical equipment distributors to run their business on a single, unified system.

NetSuite + NextService provides a 360 view of the product lifecycle of your medical equipment business. Allowing you to understand not only the progression of inventory but also ensure quality control of your product is maintained.

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NetSuite + NextService is transforming medical equipment servicing and distribution.

Connect all distribution warehouse sites and inventory with real-time inventory monitoring and tracking.

Understand your buyer journey with 360 degree customer reporting on multiple touch points and channels.

Automate and schedule medical device maintenance at point of sale with field service software.

Connecting the core components medical equipment distribution and servicing

Accounting, maintenance and warranty, CRM, inventory and order management, workflow automation, and reporting. NetSuite helps you build a 360 degree view of your business and deliver more to your customers.

NetSuite solutions that will work for you:


Manufacturing of medical equipment

NetSuite Manufacturing Execution System (MES) is a streamlined solution designed for medical equipment manufacturing. Medical equipment businesses can now make more informed decisions about their production process with access to controlled, thorough and unique data.

Product Data Management

Determine expected labour and machine costs with more precision.

Work Order Management

Order management is streamlined for medical equipment in a fully traceable system.

Planning and Scheduling

Predict material demand based on historical and forecasted sales of medical equipment.

Quality Assurance

Quality assurance is simple with medical equipment with assurance tests.

NetSuite ERP manages every step of medical equipment manufacturing, distribution and servicing. Giving you the ability to ensure a quality product is delivered to customers within the promised time frame. Klugo will help highlight areas you can increase visibility and improve profitability.

Medical equipment accounting that gives you complete control

NetSuite ERP is the industry choice for medical distribution companies. Providing a real-time approach to managing complex order and inventory processes as well as quality assurance with service and maintenance.

Medical inventory and order management

Track the status of your medical inventory in multiple locations and pin-point its delivery even when it’s in the field.

CRM - Sell more with greater sales visibility

NetSuite CRM is an adjustable solution that can be configured to suit your medical device business.

Stronger Supplier and Vendor Relationships

Improve trust and accountability with medical suppliers and vendors to improve output, collaboration and visibility.

Transfer orders for greater visibility

Create a full picture using complete in-transit stock visibility and accounting with fulfillment and tracking receivables.

Logistics and delivery management

Shorten delivery times and track inventory from production to delivery. Ensure you medical equipment arrives on-time.

Klugo are committed to our customers

Achieving operational excellence for our customers is at the core of what we aim to do. Our mission is to help customers achieve operational excellence using NetSuite + NextService.

Headland Technology

Headland Technology supplies leading machinery technology, software and services and are embracing the future with IoT, Industry 4.0, Automation and Additive Manufacturing. Proactive customer service is the cornerstone of successful long-term relationships with customers.


Aquatec has had 30 years experience providing water and wastewater solutions to local government and commercial enterprises through the Australasian region. With plans to expand the business and improve on efficiencies, Aquatec required a system that would grow with their business.

Ecolab Healthcare

Ecolab Healthcare Australia is a leading supplier of both laboratory and medical equipment with over 2,000 customers throughout Australia & New Zealand. Ecolab supply their medical and scientific equipment from a head office in Melbourne and satellite offices in Sydney and Brisbane.

Klugo is your ideal partner to deploy, support and optimise your business process and systems. We help customers with business transformation by utilising the NetSuite ERP platform. We unlock your business value by enabling operational excellence.

Service and maintenance for medical supplies businesses has never been more track-able, visible or connected

Distribution of medical equipment is one piece of the puzzle. But for businesses that also perform service, maintenance and warranty, they need a system that helps maintain a high volume, with high quality assurance.

Field Mobility - Medical Technicians

A seamless connectivity between mobile app and NetSuite ensures improved accuracy in the field taking records.

Maintenance of Medical Equipment

NetSuite + NextService MES helps medical technicians create a fully visible picture to improve maintenance workflows.

Medical Inventory in the Field

Keep detailed records of technician stock levels with field barcode scan and serial number support.

Warranties & Repair

Create a full log of warranties/repairs and workflows to maximise the visibility between office and medical technician.

Klugo offer a tailored solution to help manufacturers achieve operational excellence

Operationally excellent manufacturers are using ERP to increase their revenue by lowering production costs and ramping up production with accurate sales forecasting avoiding the risk of unsold stock. 

Our solution is helping manufacturers to unlock their full operating potential.

Klugo’s NetSuite ERP implementation

We have selected the worlds leading cloud ERP, Oracle NetSuite + NextService as our business platform of choice to help Australian businesses achieve operational excellence. Why? Because cloud business platforms are future proof, this enables our customers take advantage of emerging IoT and AI technologies. 

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