Industries

ERP for Repair and Maintenance Businesses, Delivered by NetSuite Consultants

Engineering keeps industry running.

Whether you respond to breakdowns, maintain heavy vehicles, or repair industrial machinery, we simplify the systems behind your operations so you can focus on using your expertise to keep industry running.

WHY US?

Why the right NetSuite consultants matter for repair and maintenance businesses?

Repair and maintenance teams keep critical equipment and systems running across service-intensive environments. Klugo work with technicians and workshop teams to simplify job tracking, asset history, parts management, and service delivery using NetSuite ERP.

That delivers faster response times, improved maintenance planning, better parts availability, and real-time visibility across repairs, service schedules, and technician activity.

Klugo simplify the move to one system for all your operations.

Work Orders

Track repairs, diagnostics, and tasks.

Assets

Monitor equipment history and lifecycle.

Technicians

Skills, utilisation, and schedules.

Parts

Control spare parts and availability.

Service

Coordinate breakdown and maintenance work.

Billing

Capture billable time and service costs.

Diagnostics

Record inspections and technical findings.

Compliance

Manage certifications, service records.

How we bring your operations into one NetSuite platform

Growing repair and maintenance businesses often end up running across disconnected systems, spreadsheets, and manual reporting across jobs, assets, and service teams.

We bring everything into one NetSuite platform, working with your team on the floor and in the field to connect finance, work orders, parts, and service operations.

With real industry experience, we simplify the setup, automate routine work, and deliver a lean system that fits your business today, with a clear path to scale as you grow.

Connected financials

Klugo configure NetSuite financials and OneWorld to centralise general ledgers, manage subsidiaries, automate consolidation, and provide clear visibility across service revenue, parts sales, and maintenance contracts.

Service jobs and work orders

Klugo configure NetSuite to manage service jobs, work orders, and repair workflows so teams gain real‑time visibility across active jobs, job progress, and technician assignments.

Technician scheduling and utilisation

Klugo deploy NetSuite field service capabilities to schedule technicians, capture billable time, and monitor utilisation so service managers optimise workforce capacity and improve response times.

Asset history and maintenance records

Klugo configure NetSuite to track equipment service history, maintenance records, and lifecycle data so technicians gain full visibility across assets, previous repairs, and service requirements.

Parts availability and inventory control

Klugo implement NetSuite inventory and purchasing workflows to manage spare parts, warehouse stock, and technician van inventory so teams maintain parts availability and improve first‑time fix rates.

Service contracts and maintenance

Klugo configure NetSuite to manage recurring service contracts, preventative maintenance programs, and service level agreements so businesses maintain consistent revenue and meet uptime commitments.

NetSuite optimisation and extensions

We extend NetSuite with automation, integrations, and additional modules to support service operations, including field service management, mobile technician tools, asset lifecycle tracking, and API integrations connecting diagnostic systems, monitoring tools, and equipment telemetry platforms.

Ongoing NetSuite support

Our team provide ongoing NetSuite administration, performance optimisation, troubleshooting, and system enhancements to keep your operations running smoothly as the business grows.

Experienced across repair and maintenance businesses

Klugo grew out of a business that repaired and serviced the same machines it sold, so the realities of keeping equipment running are familiar ground.

We work closely with service managers, engineers and technicians across fleet operators, industrial plants and specialist repair workshops. From highly specialised services to versatile teams fixing everything from vehicles to electronics, the focus is always the same: uptime, response times and reliable service delivery.

Heavy vehicle and fleet repair services
Service agreements, fleet maintenance, parts inventory, uptime tracking.
Rail and train mechanical services
Maintenance scheduling, asset tracking, service contracts, compliance records.
Airport and port equipment servicing
Response tracking, parts supply, service agreements, asset lifecycle.
Hospitality equipment service
Service contracts, maintenance scheduling, spare parts, asset tracking.
Retail technology and equipment repairs
Work orders, asset tracking, parts inventory, rapid response servicing.
CNC and machine tool service
Service agreements, maintenance scheduling, job tracking, asset history.
Conveyor and material handling equipment
Maintenance programs, parts supply, uptime tracking, service scheduling.
Hydraulic and pneumatic services
Field service, component tracking, repair workflows, service contracts.
Industrial electrical and automation
Maintenance contracts, technician scheduling, parts inventory, service tracking.
Pump, compressor and blower service
Maintenance contracts, technician scheduling, parts inventory, service tracking.

Don’t see your industry?

This list isn’t everything. Tell us more, and we’ll share what we know about your industry.

klugo’s testing approach caught issues early in sandbox, enabling smooth production changes without disruption. The level of detail and consistency gave us confidence everything was aligned before rollout, reducing rework, improving quality, and going live without delays.

Adam Hyla
IT Project Manager Technology
Hoist & Crane
Hoist & Crane Service Group, a US leader in inspection, maintenance, and repair of overhead lifting equipment, runs technician-driven operations where uptime is critical. Klugo supported the NetSuite team on the FSM rollout, connecting field teams, assets, and service jobs.
Trusted by businesses in this industry
Case Study
Ecolab ensures their customer-first policy.

Ecolab Healthcare’s customer service is top-notch since Klugo helped them switch to NetSuite.

Industry experts, certified developers, agile process. We value mateship, teamwork, and creating lasting partnerships.

Insights for repair, maintenance and field service operations

Insights for service businesses managing technicians, work orders, assets and spare parts. Covering scheduling, job tracking, maintenance workflows, inventory control and billing across repair and maintenance operations.